Harlan Automotive
Family-owned repair shop in Murray, KY, with ASE-certified techs, RV services, and a 4.7-star rating from 745 reviews.
Murray awnings take a beating from sun and from limbs that come down in a storm. When the fabric tears or the roller tube quits, you want somebody who has seen the same hardware before. Right now there is one shop in town set up for awning work plus a dozen more within reach, so you have options without driving to Paducah if you don't want to.
Family-owned repair shop in Murray, KY, with ASE-certified techs, RV services, and a 4.7-star rating from 745 reviews.
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Harlan Automotive is the local name to start with, and it's held a 4.7 rating across 745 reviews, which tells you plenty of people have walked out satisfied. The shop handles awning repair and fridge work, carries parts, and is certified for warranty jobs. That last part matters if your coach is still under coverage. Call first and describe the failure: torn vinyl, a bent arm, a motor that hums but won't roll. Ask whether the replacement fabric or arm is in stock or has to be ordered, because a special-order part can hold your rig for days. If Harlan is booked out, look at the twelve nearby shops before you settle for a tarp and bungee cords.
An awning is one of the few RV jobs where a mobile tech can genuinely help, since much of the diagnosis happens outside at the arm and roller. If the fabric is shredded and the tube is fine, a mobile call saves you the drive. If the roller spring let go or the mounting rail pulled loose from the sidewall, that's bench and ladder work better done in a bay. There are no mobile awning techs listed in Murray itself, so plan on a shop visit unless a nearby tech travels your way. Ask about travel charges before you agree to anything.
Roll the awning out at home if you can and take a few photos of the damage, including the label on the arm if there is one. Brands and models differ enough that a photo saves a phone call. Clear your gear out of the way so the tech can reach the rail. If you're claiming warranty, get pre-approval from your coverage provider before work starts, and confirm the shop will bill them directly. Spring and early summer fill up fast around here, so book ahead once the weather turns. And while the awning is off, have them look at the roof sealant.
One shop in Murray is set up for awning repair. If it can't get you in soon, there are twelve more within reach of town, so you shouldn't have to wait long for a torn fabric or a bad arm.
Yes. Harlan Automotive is certified and handles warranty jobs, along with parts and fridge repair. Get pre-approval from your coverage provider first and confirm the shop will bill them, so you aren't paying out of pocket and chasing a check later.
Sometimes. Fabric swaps and arm adjustments often work fine on site. A pulled mounting rail or a failed roller spring usually needs a shop bay. Murray has no mobile awning techs listed, so check whether a nearby one travels to you and ask about the call-out charge.
Photos of the damage and the arm label, plus your RV's year, make and model. Empty the storage bay so the tech can reach the rail. If the awning won't retract, say so when you book so they can plan for it.