A/C · Chandler, AZ

Velocity Truck Centers

★ 3.5 · 407 Google reviews 1230 S Akimel Ln, Chandler, AZ 85226
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A/C

About Velocity Truck Centers

Velocity Truck Centers is a Freightliner, Western Star, Rizon, and Autocar dealer on the truck side, and it also sells Renegade RV and runs an RV repair shop. So it is a mixed lot: commercial trucks, motorhomes, and a parts counter in one place. If you need a part ordered, reviewers say that can move fast, with one noting an exhaust pipe for a motorhome came in the next day. Reviews are split, and the wait is the sticking point. Several mention trucks sitting for days before anyone sorted out the problem, and one oil change stretched past five hours. People also describe trouble reaching anyone by phone for updates or an ETA. Others talk about parts and warranty questions, saying to ask upfront how coverage on a part works before you buy. The good ones praise the counter staff, a clean shop, and getting the right part quickly. It is a big operation with a lot of moving pieces, so plan on following up yourself.

Good to know

  • Freightliner, Western Star, Rizon, and Autocar dealer
  • Renegade RV sales plus RV repair on site
  • Parts counter can order items fast, per reviewers
  • Mixed reviews on repair wait times and callbacks
  • Open weekdays with posted hours

Amenities

Warranty workParts on hand

Shop hours

Monday7am – 7pm
Tuesday7am – 7pm
Wednesday7am – 7pm
Thursday7am – 7pm
Friday7am – 7pm
Saturday7am – 3:30pm
SundayClosed

Mobile techs often book a few days out. Call to see when they can get to you.

What renters mention

diagnosis · 10wait time · 9pick up · 9product availability · 8parts department · 5repair time · 4check engine light · 3lounge · 2
“These guys are awesome! I needed a exost pipe for my motorhome and they were able to order it in and has it available the next day! Wow! Thanks guys!! Great people! Great service!! Clean shop! Fast friendly!” – THE R., 3 years ago, on Google
“At a nightmare situation, weird noise coming from the truck. The lady at the front counter helped me didn't have to drop off leave and come back. They found a mechanic that started working on it right away. Super helpful” – Rob F., a year ago, on Google
“We had some problems with Velocity but after climbing the ladder to the top it got all ironed out. Really not the business itself just really stupid non caring employee I would go again for service.” – L G., Edited 6 months ago, on Google

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