Van City RV
- Labor rate
- Ask for a quote
- Services
- General RV repair
- Phone
- (719) 377-6999
- Website
- vancityrv.com
About Van City RV
Van City RV sits in Colorado Springs, selling new and used Class B, B+, C, and Super C motorhomes from brands like Roadtrek, Leisure Travel Vans, and Storyteller Overland. They also run a service shop and parts counter, and they handle warranty work. With a 4.6-star average across 114 Google reviews, the place gets a lot of feedback, and most of it centers on the people. Reviewers often mention the sales staff by name, saying they answer questions without pressure and know the units inside and out. One customer wrote about a water pump failure on a Storyteller Beast Mode and said the service manager got them in within an hour of opening. Another praised a salesperson who stayed reachable after hours and made delivery day feel easy. Several reviews highlight warranty repairs and parts ordering, and a few note the team's attention to detail. Not every review is positive. One person said a vehicle's condition was misrepresented and that a hail damage issue got a dismissive response. But the bulk of the feedback points to a crew that communicates openly and sticks with a problem until it's fixed.
Good to know
- 4.6 stars from 114 Google reviews
- Sells Class B, B+, C, and Super C motorhomes
- Handles warranty work and parts ordering
- Reviewers praise no-pressure sales and open communication
- Service manager got a full-timer in within an hour
Amenities
Shop hours
| Monday | 8:30am – 5pm |
| Tuesday | 8:30am – 5pm |
| Wednesday | 8:30am – 5pm |
| Thursday | 8:30am – 5pm |
| Friday | 8:30am – 5pm |
| Saturday | 10am – 4pm |
| Sunday | Closed |
Mobile techs often book a few days out. Call to see when they can get to you.
What renters mention
“Chris Harrell was my sales consultant when I first walked through the doors of Van City RV. I had been searching for the perfect motor coach for a couple of years. Chris showed me a 2019 Roadtrek Zion.” – Carol V., Edited a year ago, on Google
“Chris Harrell is a pleasure to work with. Many years of knowledge and experience in the industry with the ability to relate well. The whole experience was very oriented to acquainting us to the purchase.” – Ernie T., a year ago, on Google
“I recently had a mechanical issue with my Storyteller Beast Mode RV where the water pump stopped working. I am full time in my van and water is essential for daily use.” – Craig B., 5 months ago, on Google
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