Airstream Factory Service Center
- Labor rate
- Ask for a quote
- Services
- A/C
- Phone
- (937) 596-6111
- Website
- airstream.com
About Airstream Factory Service Center
This is Airstream's own service center in Jackson Center, Ohio, so it handles the brand directly. Warranty work and service contracts come up here, along with body and trim, AC and heating, battery upgrades, full restoration, and general maintenance. Reviews point out that getting a service date can take six months or more, and some owners grab winter slots to get in sooner, knowing Jackson Center can be icy then. Reviewers mention Josh and Tanner by name for being welcoming and answering questions. The factory tour and heritage center museum draw a lot of praise too, for the history and the workmanship on display. Not every visit goes smoothly. One owner was unhappy with sheet aluminum work and felt management blamed the parts instead of the job. Others mention minor repairs, leaks, and panel replacement. There's a store next to the service lobby with a small parts selection, and reviewers say the overnight hookups at the Terraport make it easy to stay while you're there. Weekends and parts come up in what's offered.
Good to know
- Factory service center for Airstream, in Jackson Center OH
- Rated 4.6 from 424 Google reviews
- Service dates can book six months or more out
- Factory tour and heritage center museum on site
- Parts store next to the service lobby
Amenities
Shop hours
| Monday | 8am – 4pm |
| Tuesday | 8am – 4pm |
| Wednesday | 8am – 4pm |
| Thursday | 8am – 4pm |
| Friday | 8am – 4pm |
| Saturday | Closed |
| Sunday | Closed |
Mobile techs often book a few days out. Call to see when they can get to you.
What renters mention
“Getting to the Airstream Factory Service Center is a pilgrimage. Securing a date to have your coach serviced can be a six month or more wait. I opted for a February repair date, which had more openings available.” – Scott A., a year ago, on Google
“Brad, Thank you to you and your amazing team at the Airstream Factory Service Center!” – Andrew H., 8 years ago, on Google
“We have struggled for two years in our Airstream Interstate 19 to find out why the circuit breaker would trip and our service center in GA couldn't figure it out.” – Andrea S., 2 years ago, on Google
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