Freightliner Northwest
Learn more about Freightliner Northwest
- Labor rate
- Ask for a quote
- Phone
- (541) 779-4622
- Website
- freightlinernorthwest.com
About Freightliner Northwest
Freightliner Northwest in Medford is an Elite Support Certified dealer for Freightliner, Western Star, and Fuso, serving Southern Oregon and Northern California. The 18-bay shop handles diesel engine repair, Allison Transmission service, RV coach repair, and preventive maintenance. They also do windshield repair, APU installation, laser alignments, and DOT inspections. Road service is available, and all work is guaranteed. Reviewers mention the driver lounge with Wi-Fi and TV, and some note the free headlight replacement. The parts department gets good marks. Wait times come up, but staff are called polite and helpful. One reviewer said they got a quick diagnosis when other shops couldn't find the problem. Another praised Charly for professional service on a new Western Star. Not every review is positive: one mentioned a high labor rate and a costly diagnosis. The shop is open regular hours, not 24/7. If you're passing through Medford with a broken rig, this is a solid option with factory-trained technicians.
Good to know
- Elite Support Certified Freightliner, Western Star, and Fuso dealer
- 18-bay shop with Express Assessment
- Services include RV coach repair and diesel engine repair
- Driver lounge with Wi-Fi, TV, and trailer parking
- Road service available; all work guaranteed
Amenities
Shop hours
| Monday | 7am – 11pm |
| Tuesday | 7am – 11pm |
| Wednesday | 7am – 11pm |
| Thursday | 7am – 11pm |
| Friday | 7am – 11pm |
| Saturday | 7:30am – 4pm |
| Sunday | Closed |
Shops often book a few days out, and mobile techs keep their own schedules. Call to check the next opening.
See what people say about Freightliner Northwest
“I would like to give a big shout-out to Charly at Northwest Freightliner in Medford, Oregon.” – Thomas D., 7 months ago, on Google
“Been fighting problems with my ABS for a long time.. Dash lights on, no ABS, Adaptive cruise, cruise wouldn't stay on.. In and out of shops around the country.. Driving me nuts!” – britton l., 7 months ago, on Google
“My truck experienced a mechanical failure, freightliner got me right in, diagnosed the issue, and unfortunately, the part was not in stock, but they got it ordered and shipped.” – Jed H., 4 months ago, on Google
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